Frequently Asked Questions

Everything you need to know about your new favorite frames.

How long does shipping take?

Standard shipping within the United States typically takes 5-7 business days. Expedited shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy for most items in their original packaging. Please note that items marked as Final Sale are not eligible for returns or exchanges.

Do you offer prescription lenses?

Yes, we offer high-quality prescription lenses for many of our frame styles. Simply select the 'Prescription' option on the product page and upload your valid RX.

How do I care for my DIFF eyewear?

To keep your lenses clear, use the provided microfiber cleaning cloth. Avoid using paper towels or household detergents, which can scratch the protective coatings.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Afterpay and Klarna.

Are your sunglasses UV protected?

Absolutely. All DIFF sunglasses provide 100% UVA/UVB protection to keep your eyes safe while looking stylish.